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covid-19 clinic guidelines

We have taken very careful steps to ensure the safety of our clients and staff. Please read the following information before attending your appointment


Before the appointment

  •  If you come into contact with anyone who has Covid-19, then you must call and postpone your appointment until your 14 day self-isolation has finished. 

  • 24 hours prior to your appointment you will be required to complete a pre-assessment with myself via telephone. This is compulsory and your face-to- face appointment will not proceed without this


  • If you have any other the following symptoms, then you must call and postpone your appointment.

  1. Fever or High Temperature.

  2. Continuous Cough.

  3. Loss or Change in Taste/Smell


  • Due to a thorough cleaning schedule, 30 minutes after every appointment is allocated to cleaning. Please note that disposable couch roll, pillow cases and PPE will be used per client. 


At the appointment



  • Please arrive no more than 5 mins before your scheduled appointment. We no longer can facilitate waiting on the shop floor and waiting areas.

  • Before entry to the clinic your temperature will be taken using a non-contact thermometer. If you have a temperature you will be asked to return home to self-isolate. 


  • Clients must also sanitise their hands before entry.


  • What will I be wearing? I will be wearing the following to protect you and I. I will be wearing a face mask, face shield, apron and gloves. The face shield will be sanitised between each appointment. Face masks, aprons and gloves will be disposed of and replaced with fresh/sterile PPE. 


After the appointment


  • You will be asked to sanitise your hands with hand sanitiser provided or using your own. 


  • Non- contactless payments only. CARD PAYMENTS or bank transfer (Please ensure this is paid within 24 hours)


  • If you develop any symptoms or contract Covid-19. Please contact me as soon as possible. 


T.0330 043 2326

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